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Are you experiencing blocked drains?

Yes

No

Sometimes

Not sure

Rarely

What type of drainage issue do you have?

Blocked pipes

Slow draining

Sewage backup

Not sure

I think it’s clogged

Is the drainage issue occurring inside or outside?

Inside

Outside

Both

Not sure

Only in the bathroom

Have you tried clearing the blockage yourself?

Yes

No

Tried but unsuccessful

Not sure

I don’t know how

Do you need the drainage system to be cleaned as well?

Yes

No

Not sure

Only specific areas

I can clean it myself

Are there any signs of water damage around the drains?

Yes

No

Not sure

Minor water stains

It looks fine

Do you need the drainage system to be replaced?

Yes

No

Not sure

Only partially

I’ll fix it myself